Mission Statement

The mission of the Water Utility is to collect, provide proper treatment for, and distribute water to the residents of Juneau for the lowest practical costs in a prudent, reasonable and responsible manner.

Proper treatment and distribution is that which suitably exceeds the minimum requirements established by the United States Environmental Protection Agency and the Alaska Department of Environmental Conservation and reflects the environmental care required by the community.

The lowest practical level of cost is not the absolute least expenditure, but rather the level of funding that permits proper treatment and protects the existing municipal investment in facilities and resources.

A prudent, reasonable and responsible manner of accomplishing this mission includes providing a safe and pleasant working environment for our employees, treating the public with the respect and courtesy they deserve, providing policy makers with factual and relevant information on which they can make informed decisions, and efficiently using technology, material, and human resources to produce effective results for the overall benefit of the community.